Privacy Policy for NUVU Parenting

This privacy policy (“Policy”) describes how "NUVU Parenting" (“we,” “us,” or “our”) uses and protects personal information of people who visit our website at nuvuparenting.com (the “Site”) and NUVU Parenting social media pages (including Instagram, Facebook, Tiktok and YouTube), join our mailing list, purchase a product from us, or otherwise use our services (collectively, the “Services”).

This Policy applies to all visitors, users, and others who access the Services. Please read the Policy carefully to understand our practices regarding your information and how we will treat it. By visiting or using the Services, you acknowledge that the collection, use, and sharing of your information will take place as described in this Policy.

So we are clear about the terminology we are using, when we use the phrase “Personal Information” in this Policy, we mean information that is capable of being associated with or could reasonably be linked with you, such as your name, email, or mobile number.

What Information We Collect and What We Do With It

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you enroll as a student or subscriber (“learner”) on our site or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.

Email Marketing

We may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.

How Information is Collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this policy only.

Why Personal Information Is Collected

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How We Get Your Consent

When you provide us with personal information to join our mailing list, become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Notification Choices

NUVU Parenting may send you emails and notifications regarding activities on the Services. We may also communicate with you via informational, transactional, or marketing emails.

You may choose to unsubscribe from emails by clicking “Unsubscribe” from the email. If you unsubscribe, we may still need to send you non-marketing emails about your Account or your business dealings with us.

You may also withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, or about any requests about your Personal Information at anytime, by contacting us at nuvuparenting@gmail.com

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

How Site Visitors' Personal Information is Stored, Used, Shared and Disclosed

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Payment:

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We Communicate With Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How We Use Cookies and Other Tracking Tools

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We use cookies to recognize your device and provide you with a personalized experience.
We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Third Party Services:

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:

When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Service Providers:

We may contract with third parties to perform functions related to the Services (“Service Providers”). Service Providers will have access to your Personal Information needed to perform their business functions but may not use or share that Personal Information for other purposes. For example, we may use Service Providers to process and fulfill orders, process payments and refunds, deliver packages, provide customer service, collect and manage product reviews, send or manage marketing emails or surveys, and perform services related to the design, maintenance, and improvement of the Site and our Services.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We are committed to protecting the security of your Personal Information. We have taken these steps to help safeguard the information we collect from and about you. While we take steps to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

Links to Other Sites

The Services may contain links to other third-party websites or applications. Any information you provide on those sites is subject to that third party’s privacy policy. Our Policy does not apply to such sites, and we are not responsible for the privacy and security practices and policies of those third-party sites or applications.

Age of Consent

By using this site, you represent that you are at least 18 years old. We do not direct the Services to, nor do we knowingly collect any Personal Information from children under 18. Children under 18 are not eligible to use the Services. If we learn that a user is under 18 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Services.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

The CCPA provides rights to certain individuals located in California. We do not disclose Personal Information beyond what is described in this Policy. California users may have the following rights.

Right to access: You may have the right to know and see what data we have collected about you over the past 12 months including:
- categories of personal information we have collected about you;
- categories of sources from which the personal information is collected;
- the business or commercial purpose for collecting your personal information;
- the categories of third parties with whom we have shared your personal information; and
- the specific pieces of personal information we have collected about you.
Right to deletion: You may have the right to request that we delete in certain circumstances the personal information we have collected from you.
Right not to be discriminated against: You may have the right not to be discriminated against for exercising any of these rights.

To request access to or deletion of your personal information, or to exercise any other data rights under the CCPA, please contact us at nuvuparenting@gmail.com.

GENERAL DATA PRIVACY REGULATION (GDPR)

If you are based within the EU, the GDPR may in certain circumstances provide you with the below rights.

Right to access: the right to request certain information about, access to and copies of the Personal Information about you that we are holding (please note that you are entitled to request one copy of the Personal Information that we hold about you at no cost, but for any further copies, we reserve the right to charge a reasonable fee based on administration costs);
Right to rectification: the right to have your Personal Information rectified if it is inaccurate or incomplete;
Right to erasure / “right to be forgotten”: where the processing of your information is based on your consent, the right to withdraw that consent and the right to request that we delete or erase your Personal Information from our systems (however, this will not apply if we do not rely on your consent to carry out the processing or if we are required to hold on to the information for compliance with any legal obligation or if we require the information to establish or defend any legal claim);
Right to restriction of use of your information: the right to stop us from using your Personal Information or limit the way in which we can use it;
Right to data portability: the right to request that we return any information you have provided in a structured, commonly used and machine-readable format, or that we send it directly to another company, where technically feasible; and
Right to object: the right to object to our of your Personal Information including where we use it for our legitimate interests or for marketing purposes.
Right to lodge a complaint about us to a supervisory authority in your country of work or residence (for instance, the Data Protection Commissioner in Ireland).

Legal Bases for Processing

We process your Personal Information on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), and where it is necessary to perform under our contract with you in accordance with our Terms of Service, or in order to create a contract with you.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. If we make any changes, we will change the Last Updated date below. Changes and clarifications will take effect immediately upon their posting on the website. We also may provide additional notice, as applicable, depending on the type of change. If our site or course is acquired or merged with another company, your information may be transferred to the new owners. If you object to any changes, you may stop using the Services. Your continued use of the Services after we publish or otherwise provide notice about our changes to the Policy means that you are consenting to the updated Policy.

Last updated on November 1, 2022

Questions and Your Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, you may contact us at nuvuparenting@gmail.com